This page gives you information on how to contact your Local Authority or Housing Association for more help on Bidding or for more information on how the system works. Generally numbers given are only answered during office hours.
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Call centre staff

Contact Us

If you have a query, a concern or a problem or want to speak to someone in person you can contact us.

Allocations Advice Line

Opening Hours

  • Monday,Tuesday & Friday 8.30am to 5.30pm
  • Wednesday 9.30am - 5.30pm
  • Thursday 8.30am - 7pm
Telephone: 023 8083 2777
Minicom: 023 8083 4228
Fax: 023 8083 4477

Write to us at
Housing Allocations
Housing Services Division
Southampton City Council
Civic Centre
SO14 7LR

Visit us on line at: Southampton Homebid

If you have any queries or want more information on Choice based Lettings you can email us at: Southampton Homebid (email)